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Once you have completed your return online, you will be emailed your Return Authorisation

Once your return is received and inspected, we will notify you when your refund has been issued. This process can take up to 7 business days from the date your return tracking information shows delivered.Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.

Returns are subject to an amount of return shipping fee, which will be deducted from your refund.

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In case of any questions please contact hello@canavanda.com